Our services

Full Suite of Services

Our full-service distribution capabilities provide end-to-end representation of our business partners’ products, while delivering comprehensive service and solutions to our customers in all the countries we serve.

Our mission:
Bringing meaningful healthcare solutions to the people of Asia Pacific.

Promotion

We have qualified sales teams with extensive relationships and nationwide promotional coverage of healthcare professionals, hospitals and clinics. 

Marketing

Our marketing capabilities enable effective communication about product activities, awareness and education to all stakeholders. We partner with Key Opinion Leaders in the industry to increase our reach and target our audiences.

Sales Operations

We have a 100-strong nationwide sales team with market leading reach including expertise in hospital bidding, National Key account management, route to market optimization, and intelligent credit management.

World Class Supply Chain Capability

Our warehousing, logistics, demand planning and customer service capabilities are designed to support the products we carry and ensure we deliver excellent service to our partners and customers.

Technical Service

We provide technical service capabilities, clinical support and after sales service. We have invested in an infrastructure that provides technical, clinical and administrative support through our manufacturer trained and accredited staff.

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Regulatory

We provide regulatory services in all our 9 countries - product registrations, interfacing with the local regulatory authority, supporting post market surveillance and product recalls, and applications for reimbursements.

Business Intelligence

Our propriety & customised solutions are based on real-time market data & insights. Built on over 100 years of local business knowledge, our end-to-end market visibility serves as a strong foundation for sales planning & execution.

 

Quality Policy

Our operations and products meet or exceed the local quality requirements. Our local quality teams proactively engage with our partners and various authorities to ensure full compliance.

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